Chiba Harbor Freight
I’m not exactly sure what this video demonstrates. There’s work ethic, of course. It’s an excellent example of the reduce, re-use, recycle ethos. It’s a testament to curiosity. The clerk studies about tools constantly because it’s interesting, and important for his job. There’s customer service. The battery tester from around the 12:00 minute mark, used to measure how many cycles of recharging batteries had already endured in order to price the tools fairly, is a primer on honesty and fairness. Networking enters into it. There’s a bootstrap lesson at around 13:00 minutes. The owner of this shop explains it started as a different kind of business, and they tried used tools as a sideline, and eventually it became so popular that it superseded the original theme of the shop.
Ultimately, it’s just a slice of life from somewhere I’ve never been, and know little about. I’m always grateful for stuff like that. Way to go, Paolo from Tokyo. Regular news outlets and broadcast media never have any useful information, never mind interesting stuff to look at. ZooTube has become a fetid swamp of robot-generated slop. Finding something like this is getting pretty difficult these days.
The closest similar business in the US I can think of is the tool rental house, the kind of place I’m pretty familiar with. A jolly clerk is pretty rare in one of those, though. They tend to be fairly snooty in my experience, and for no reason. They care for their tools about as well as you see in the video, and at least know how to turn them on. They generally rent more robust tools than you see in the Japanese video. It’s doesn’t look like Harbor Fraught exploded in a good rental house.
No, truth be told, for the last couple of decades, in the US it was Craigslist that performed the same service you see in the video, without any semblance of service, of course. The market has now almost entirely been purloined by FriendFace Marketplace. If you’re in the market for a broken tool, sold to you in a parking lot in a sketchy section of town, Zuckerberg is your man. Stolen, broken tools, in many cases.
The United States is trying to make everything as impersonal as possible. We went from shopping in stores to supermarkets to warehouses to mouse clicks. Even the delivery drivers run away so they don’t have to talk to you. Your only chance at human interaction is interrupting porch pirates while they’re stealing your packages, and they’re famously introverted.
I don’t know if there’s anything that can be gained from watching that video. But I certainly noticed things that have been lost.
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